[Neersky.in] (“we,” “our,” or “us”) is committed to protecting your privacy.
This Privacy Policy explains how we collect, use, and protect your information when you use our mental health–related website, tools, and services.
Please read this carefully to understand your rights.
1. Information We Collect
We may collect the following types of information:
1.1 Information You Provide
Messages you send through our chatbot or contact form
Email address (if you submit it)
Any voluntary information you share while interacting with our website
Important:
We do not ask for, and you should not share:
Aadhaar numbers
Financial details
Medical records
Private identity information
1.2 Automatically Collected Data
When you visit our website, basic data may be collected automatically:
IP address
Browser type and device type
Pages visited
General usage statistics
This is only used to improve user experience and website performance.
1.3 Cookies
We may use cookies to:
Improve website functionality
Save user preferences
Analyze website traffic
You can disable cookies in your browser settings.
2. How We Use Your Information
We use the information only to:
Provide you with a supportive mental health experience
Improve our chatbot responses
Enhance website performance
Communicate with you (only if you contact us first)
Maintain security and prevent misuse
We do NOT use your data for:
Advertising
Selling user information
Medical or clinical purposes
3. Sensitive Information
Our website may discuss mental health topics, but:
We do not provide medical diagnoses
We do not store medical reports
We do not share your mental health chats with any third party
Your conversations remain confidential within the platform.
4. AI Chatbot Responsibility
Our chatbot is designed for:
Emotional support
Mental wellness tips
Basic guidance
It is not a substitute for professional therapy or medical treatment.
If you are in crisis or unsafe, please contact:
Local emergency services
A mental health professional
A trusted person near you
5. Sharing of Information
We do not sell, rent, or trade your personal information.
We may share information only when:
Required by law
Needed to maintain website security
Protect against misuse or fraud
6. Data Security
We use reasonable security measures to protect your information.
However, no website or online platform is 100% secure.
Please avoid sharing highly personal or identifying information in the chatbot.
7. Children’s Privacy
Our website is not intended for children under 13.
We do not knowingly collect information from children.
8. Your Rights
Depending on your region, you may have the right to:
Access your data
Request correction
Request deletion
Opt out of cookies or analytics
To request this, contact us at:
[neersky.com@gmail.com]
9. External Links
Our website may contain links to other websites.
We are not responsible for their privacy practices or content.
10. Updates to This Policy
We may update this Privacy Policy from time to time.
The “Last Updated” date will show when changes were made.
11. Contact Us
If you have questions about this Privacy Policy, contact us at:
[neersky.com@gmail.com]
[https://neersky.in/]